Privacy Policy – pakr98 Online Casino Pakistan

1 Who We Are

pakr98 ("the Platform," "we," "us") operates an online entertainment platform offering casino games, live dealer tables, slots and sports betting for adult players. The platform is accessible via the website at pakr98.app and through the dedicated mobile application.

For the purposes of this Privacy Policy, pakr98 is the data controller – meaning we are the entity that determines why and how your personal data is processed. Our contact details for data-related enquiries are provided in Section 13 of this document.

This policy covers data collected directly by pakr98 through account registration, platform activity and support interactions. It does not cover data practices of third-party websites that may be linked to from the platform, though we note that this site does not contain external outbound links as a matter of policy.

2 Information We Collect

pakr98 collects personal data in the following ways:

Information you provide directly: When you register an account, you provide your name, date of birth, mobile number and email address. During identity verification you may provide a copy of a CNIC or other identification document. When contacting support, you provide the content of those communications.

Information collected automatically: When you use the platform, we automatically collect your IP address, device type and model, browser version, operating system, session start and end times, and in-session navigation behaviour. This data is collected through standard server logs and first-party analytics tools.

Transaction data: Every deposit and withdrawal generates a record that includes the transaction amount in PKR, the payment channel used (JazzCash, Easypaisa, Raast, bank transfer or card), the transaction timestamp and outcome. We do not store full card numbers or mobile wallet PINs.

Gaming activity: Your full game and betting history is recorded, including game names, bet amounts, outcomes and timing. This data is essential for account management, dispute resolution and responsible gaming monitoring.

3 How We Use Your Data

The data pakr98 collects is used for the following purposes:

• Account creation and management: Your identity and contact data is used to create and maintain your account, authenticate logins and send account-related communications.
• Age and identity verification: We verify that you are 18 or older and that your account information is accurate. This may involve cross-referencing provided documents.
• Processing deposits and withdrawals: Financial data is used to process PKR transactions through JazzCash, Easypaisa, Raast and other supported channels.
• Fraud and abuse prevention: Technical and transactional data is analysed to detect suspicious activity, multiple account creation and bonus abuse patterns.
• Responsible gaming: Gaming activity data is used to support the responsible gaming tools in your account, including deposit limits and session monitoring.
• Customer support: Communication records are used to resolve queries, disputes and technical issues.
• Platform improvement: Aggregated and anonymised usage data is used to improve platform performance, identify popular games and optimise the mobile app experience.
• Marketing communications: Where you have opted in, your contact details and gaming preferences may be used to send relevant promotional offers, including cricket and PSL betting boosts and slot promotions.

4 Legal Basis for Processing

pakr98 processes your personal data on the following legal grounds:

• Contract performance: Processing your registration details, identity verification, deposits and withdrawals is necessary to provide the service you have signed up for.
• Legitimate interests: Fraud detection, security monitoring and platform improvement are carried out on the basis of our legitimate interest in operating a secure and functional platform.
• Consent: Marketing communications are sent only where you have given explicit consent. You may withdraw consent at any time through your account settings or by contacting support.
• Legal obligations: Retention of transaction records and identity verification data for extended periods may be required to meet record-keeping and anti-money laundering obligations.

5 Data Sharing

pakr98 does not sell or rent personal data to third parties for their own purposes. Data is shared in the following limited circumstances:

• Payment processors: Transaction data is shared with JazzCash, Easypaisa, Raast, banking partners and card processors solely for the purpose of executing and recording your transactions.
• Identity verification services: Where document verification is required, identity data may be shared with a third-party verification provider operating under appropriate data processing agreements.
• Game software providers: When you play a game, the game provider's software processes your bet and result data. Providers are required to handle this data in accordance with their own privacy standards.
• Technology infrastructure: Cloud hosting, analytics and security services may process data on our behalf under strict contractual data protection obligations.
• Legal requirements: We will disclose data where required by law, court order or an authorised regulatory or law enforcement body. We will not disclose more than is strictly required in such circumstances.

6 Payment Data & PKR Transactions

All financial transactions on pakr98 are conducted in Pakistani Rupees (PKR). Supported channels include JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards and mobile wallets.

Payment data is handled as follows:

• Deposit and withdrawal amounts, timestamps and channel references are stored in pakr98 systems as part of your transaction history.
• Full card numbers, CVV codes and mobile wallet PINs are never stored by pakr98. These are processed entirely through the payment provider's own secure infrastructure.
• JazzCash and Easypaisa account numbers used for withdrawals are stored in encrypted form to support repeat withdrawals to the same channel.
• Transaction records are retained for a minimum of seven years to meet financial record-keeping standards.

If you believe there has been an unauthorised transaction on your account, contact pakr98 support immediately. Accounts are frozen during investigation to prevent further activity.

7 Cookies & Tracking Technologies

pakr98 uses cookies and similar tracking technologies to operate the platform effectively. Cookies are small text files stored on your device when you visit the site. They serve several functions:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled without breaking the platform.
• Analytics cookies: Used to understand how players navigate the platform, which games are most used and where technical issues occur. Data collected is aggregated and not tied to identifiable individuals for analytics purposes.
• Preference cookies: Store your display and language settings so they persist across sessions without you needing to reset them each time.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent the platform from functioning correctly. Blocking analytics cookies does not affect your ability to play games or place bets.

pakr98 does not use third-party advertising or retargeting cookies. No data is passed to ad networks through the platform's cookie implementation.

8 Data Security

pakr98 implements technical and organisational measures to protect personal data from unauthorised access, disclosure, loss or destruction. These measures include:

• Encryption of data in transit using TLS for all platform communications.
• Encryption of sensitive data fields at rest, including financial account references and identity document data.
• Access controls that restrict internal access to personal data on a need-to-know basis, with access logging.
• Regular security reviews of the platform infrastructure and third-party service providers.
• Account-level security features including two-factor authentication available to all players.
• Monitoring systems that flag unusual account or transaction activity for review.

No security system is entirely infallible. In the event of a data breach that is likely to affect your rights or interests, pakr98 will notify affected players without undue delay and take immediate remediation steps.

9 Your Data Rights

As a pakr98 player, you have the following rights in relation to your personal data. These can be exercised by contacting the support team with your account details and the specific request.

pakr98 will respond to verified data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure we are disclosing or acting on data for the correct person. Some requests may be limited where legal obligations require us to retain certain records.

10 Data Retention

pakr98 retains personal data for as long as it is necessary for the purposes outlined in this policy. Specific retention periods are shown in the data table earlier on this page. General principles are:

• Account data is retained for the duration of your active account plus a period after closure to handle any post-closure disputes or queries.
• Financial transaction records are retained for a minimum of seven years to meet standard financial record-keeping expectations.
• Identity verification documents are retained for the duration of the account plus a further period to support any post-closure verification requirements.
• Gaming activity records are retained for a minimum period to support dispute resolution and responsible gaming obligations.
• When the applicable retention period ends, data is securely deleted or anonymised so it can no longer be associated with you as an individual.

If you close your account, your personal data is not immediately deleted. It is retained for the applicable period as described above and then disposed of securely. During the retention period, the data is not used for marketing or active platform operations.

11 Children and Minors

pakr98 is strictly an adult platform for players aged 18 and over. We do not knowingly collect or process personal data from individuals under the age of 18.

Age verification is carried out during the registration and identity verification process. Where it is determined that an account has been created by a person under 18, the account will be immediately closed, all funds associated with it handled in accordance with our Terms and Conditions, and the data retained only as long as necessary to document the closure.

If you believe a minor has created an account on the platform, please contact support immediately so the account can be reviewed and closed as a priority.

12 Changes to This Policy

pakr98 may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our practices or legal developments. When material changes are made, registered players will be notified via their registered email address or through an in-platform notification before the change takes effect.

The updated policy will be published on this page with a revised "Last Updated" date. Minor clarifications or non-material formatting changes may be made without specific notification. Continued use of the platform following notification of a material change constitutes acceptance of the updated policy.

We encourage you to review this policy periodically. It is a short enough document to read in a few minutes and is written to be as clear as possible rather than to obscure what we do with your data.

13 Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal data has been handled, contact the pakr98 support team:

When submitting a data request, please include your registered email address and the account username so we can verify your identity and locate the correct records. Requests from unverified individuals cannot be actioned for security reasons.